Frequently Asked Questions
Everything you need to know about your Chāmpo® hair care journey.
How do I determine which Chāmpo® range is right for my hair type?
We recommend taking our online Hair Quiz, which analyzes your hair texture, thickness, and scalp condition to match you with our Pitta, Kapha, or Vata collections.
Are your products sulfate-free and safe for color-treated hair?
Yes, all Chāmpo® products are 100% sulfate-free, paraben-free, and silicone-free. They are formulated to be gentle and are completely safe for use on colored and chemically treated hair.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free standard delivery on all orders over $50, while a flat rate applies to smaller orders.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If your hair isn't loving our formula, you can return the products within 30 days of purchase for a full refund, minus shipping costs.
Are Chāmpo® products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty; all our formulas are 100% vegan and we never test on animals at any stage of production.
Do you offer international shipping?
Currently, we ship to the UK, USA, and select European countries. You can view the full list of available shipping destinations at checkout.